Terms & Conditions

Refund Policy
· To cancel your appointment, you need to inform the spa at least 4 hours prior to your booking.
· If the cancellation is made 4 hours prior to your booking, you will be entitled for a refund.
· Refunds take up to 5 business days to be processed by the bank.
· Any products purchased through our booking portal and in all Spa locations cannot be refunded.

Privacy Policy
Privacy is very important to Jazz Lounge Spa. This Privacy Policy applies to information that Jazz Lounge Spa
collects or that you provide to Jazz Lounge Spa about you through your use of Jazz Lounge Spa website at
www.jazzloungespa.com. This Privacy Policy explains how we collect, access, hold, use and disclose this
information. This Privacy Policy does not pertain to information collected in any other manner or offline. For
purposes of this Privacy Policy, “Personal Information” means individually identifiable information about you.

Collecting Data
Jazz Lounge Spa collects certain information from you and your use of the Site. By using the Site, or by
providing Personal Information to Jazz Lounge Spa, you consent to Jazz Lounge Spa’s collection, storage,
use, disclosure, sharing and processing of your Personal Information and other data as described in this
Privacy Policy.
When you register for the Site, subscribe to newsletters or other communications from Jazz Lounge Spa, or
when you send us emails or other communications (such as by filling out a form on the Site), you provide
Personal Information to Jazz Lounge Spa potentially including, but not limited to, your name, address, zip
code, email address, and phone number, and, if applicable, payment information.
While you are on the Site, we automatically track information related to your use of the Site. This information
may include, among other things, URL tracking information, information about your browser, your IP address,
any files you download or view, your path through the Site, the date, time and frequency you spend accessing
the Site and the length of time you spend reviewing certain features. We may also track usage through
cookies. A cookie is a small data file written to a user’s hard drive. Cookies may be used, among other things,
to allow automated log-in and may contain information such as a login ID or other information about your
preferences or Internet use. For purposes of this Privacy Policy, except as otherwise required by applicable
law, Personal Information will not be deemed to include (i) information passively collected through the Site or
(ii) aggregate or combined information (including information that relates to you but that does not specifically
identify you).

Using Your Information
Jazz Lounge Spa uses the information we collect to improve our marketing and promotional efforts, to
statistically analyze usage of the Site, to improve our content and offerings on the Site, and to customize the
content and layout of the Site. In addition, Jazz Lounge Spa may use your Personal Information and other
information that we collect from your use of the Site (including any emails or other communications you may
send us) to provide you with services, for troubleshooting and maintenance, to communicate with you about
your account, and to offer you products and services. Your information (including Personal Information) will be
used for internal purposes and to provide you with information (including but not limited to information about
products or services) that may be of interest to you. We may use your information to deliver information that, in
some cases, is targeted to your interests, such as targeted banners, new services and promotions. We may
use your email address, mailing address or phone number to contact you regarding administrative notices. In
addition, your information may be added to a Jazz Lounge Spa special promotions mailing list (of which you
may opt-out) in order to provide you with information about Jazz Lounge Spa products and special offers from
Jazz Lounge Spa.

Jazz Lounge Spa reserves the right to disclose your information (including your Personal Information) when we
have reason to believe that disclosing this information is necessary to identify, contact or bring legal action
against someone who may be causing injury to or interference with (either intentionally or unintentionally) Jazz
Lounge Spa’s rights or property, or anyone else that could be harmed by such activities. Jazz Lounge Spa may
also disclose your information (including your Personal Information) if a Site or other policy violation has
occurred or to enforce the Jazz Lounge Spa Terms and Conditions of Use. If Jazz Lounge Spa is involved in
any merger, acquisition, sale of company assets, transition of service to another provider, or insolvency,
bankruptcy or receivership, we reserve the right to transfer your information (including your Personal
Information) in connection with such transaction.

Jazz Lounge Spa cooperates with law enforcement agencies in identifying those who use the Site for illegal
activities. Therefore, Jazz Lounge Spa responds to subpoenas, warrants or other court orders regarding
information concerning any users. We will, at our discretion, disclose information if we believe we are required
to do so by law, believe that such disclosure is necessary to protect us from legal liability or believe we need to
do so to protect someone’s safety or the integrity of the Site.

You may opt-out of email marketing communications from Jazz Lounge Spa by either (i) clicking on the
“Unsubscribe” link provided in the applicable marketing email and following the directions provided, or (ii)
contacting us through the information provided below in “Contact Us”. Note that even if you opt-out, Jazz
Lounge Spa reserves the right to contact you in the event of a service or safety notification or to respond to
your communications with us.

The Site is generally not intended for use by children, and no Site features involve the collection of Personal
Information regarding children. We do not knowingly solicit nor collect any Personal Information about children
under the age of 13 nor market to them. If a child has provided us with Personal Information, a parent or
guardian of that child may contact us to have the information deleted from our records. To do so, contact Jazz
Lounge Spa through the information provided below in the “Contact Us” section.
The Site may contain links to websites owned by other companies. Jazz Lounge Spa does not control or
endorse and is not responsible for the privacy practices of other sites or third parties to whom you may link
from the Site or Mobile Apps. In addition, this Privacy Policy is not intended to describe data handling
procedures for information collected by other linked websites or business partners.